FAQs


Got questions before placing your order?
Here are some of the most common things our customers ask us before grabbing their new favorite tee.
Still wondering about something? Just drop us a line at chicteeshirtsofficial@gmail.com. — we’d love to hear from you!
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  • Orders
  • Payments
  • Products
  • Shipping
  • Returns & Exchanges

Orders

Simply choose your favorite tee, select the right size, and click “Add to Cart.” Once you’re ready, head to checkout and follow the steps.

Yes—if your order hasn’t shipped yet. Email us at chicteeshirtsofficial@gmail.com within 24 hours of placing your order.

Once your order is shipped, you’ll receive an email with a tracking link. You can also log into your account to view your order history.

Check your spam/junk folder first. If it’s not there, contact us with your name and email used at checkout, and we’ll resend it.

Yes! For group or custom bulk orders (e.g. events, teams, gifting), email chicteeshirtsofficial@gmail.com with details.

If your order hasn't shipped, email us ASAP at chicteeshirtsofficial@gmail.com and we’ll do our best to fix it.

Payments

We accept Visa, MasterCard , American Express, Discover, and PayPal.

Yes! Our site uses SSL encryption and secure payment gateways to keep your information safe.

Your card will be charged immediately after checkout.

Only one discount code can be applied per order. However, gift cards can be used with promo codes.

Yes! You can purchase digital gift cards in various amounts. They never expire.

Try refreshing the page, clearing your browser cache, or switching devices. Still stuck? Email chicteeshirtsofficial@gmail.com.

Products

Most of our shirts are made from 100% organic cotton or sustainable cotton blends using eco-friendly inks.

Our tees are ethically sourced and printed in small batches in the U.S. and abroad, working with certified fair-trade partners.

Minimal shrinkage may occur with the first wash. We recommend cold wash + air dry for best results and long life.

Our shirts have a modern unisex fit—relaxed but flattering. See the Size Guide on each product page for details.

Yes, all of our graphics are custom-made by our in-house and collaborating artists, inspired by real cultural stories.

Yes, we offer sizes from S to 5XL (and sometimes up to 6XL depending on style).

We use high-quality, water-based inks that are designed to last. Follow care instructions to keep them vibrant.

Shipping

Shipping is exclusively available to the United Kingdom, Germany, France, Italy, Sweden, New Zealand, Austria, Poland, Portugal, Australia, Canada, lreland, Spain, Belgium, Denmark, Netherlands, Czech, Switzerland, Hungary, Romania, Slovak, Slovenia, Bulgaria, Lithuania, Jersey.


Usually 8-15 business days, it depends on your location.
You’ll receive a tracking number once your order ships.

U.S. Standard Shipping: $8.99 (Free for orders over $49)
International Shipping: $7.99–$9.99 depending on region

You’ll receive an email with a tracking link once your order is shipped. You can also track via your account.

If the order hasn’t shipped, yes. Email us at chicteeshirtsofficial@gmail.com immediately.

Please contact us at chicteeshirtsofficial@gmail.com if your tracking hasn’t updated for 10+ business days. We’ll investigate and make it right.

Yes! Expedited shipping options are available at checkout for U.S. customers.ou can contact us via chicteeshirtsofficial@gmail.com.

Returns & Exchanges

We accept returns of unworn, unwashed items within 30 days of delivery. Custom and sale items are final sale.

Email chicteeshirtsofficial@gmail.com with your order number and reason for return. We'll guide you through it.

No, we will cover the return shipping costs.

Refunds are processed within 5–7 business days of receiving your return. You’ll be notified by email.

We recommend placing a new order for the correct size and returning the original for a refund.

We're so sorry! Email chicteeshirtsofficial@gmail.com with a photo and your order number, we’ll fix it right away.

Yes, international returns follow the same 30-day policy.

Unable to find satisfactory answers ? Contact Support