Return & Refund Policy

At ChicTeeShirts, we want you to feel proud, comfortable, and confident in what you wear. If something isn’t quite right, we’re here to make it better. Please read our return and refund policy below to understand how we can help.

Return & Exchange Conditions:

To be eligible for a return or exchange, please ensure:

  • Your request is submitted within 30 days of delivery.
  • Items are unworn, unwashed, and in original condition.
  • Products that cannot be resold due to use, washing or damage will not be returned or exchanged. All original tags and packaging must be included.

Return process:

  • Email us at: chicteeshirtsofficial@gmail.com
    Include your order number, the item(s) you wish to return, and the reason.
  • Wait for confirmation:
    You’ll receive return instructions and our return address within 1–2 business days.
  • Pack and ship:
    Return the item(s) using a trackable shipping service. We recommend keeping proof of postage.
  • Confirmation:
    Once received and approved, you’ll receive a confirmation email and refund/exchange details.

Return Charge

  • We will cover the return shipping fee. Buyers do not need to bear any costs.
  • No restocking fee to be charged to the consumers for the return of a product.

Refunds

  • Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the return.
  • You will be notified via email once your refund has been processed.

Order Cancellations

We are happy to assist with order cancellations if you contact us promptly after placing your order.

  • If your payment has been completed and your order has not yet been shipped, you may request a cancellation, and we will issue a full refund to your original payment method.

  • Please note that once an order has been shipped, it can no longer be canceled. In that case, you may refer to our return policy to initiate a return after delivery.

For cancellation requests, please email us as soon as possible at chicteeshirtsofficial@gmail.com with your order number.

 

If you have any questions or concerns regarding our return & refund policy, please don't hesitate to contact us. We are here to assist you.